Very Frustrating experience. I ordered 2 dolls but rec’d 1. And he charged me double shipping costs of $35!!. After contacting Seller several times about not receiving 2nd item, there was ZERO response for days! No apology. Then finally I was refunded. Terrible customer service. At least treat your customers with respect. These dolls were gifts for my son. Additionally, it took 10 days to receive the doll.
Reply from: hotnomad55- Feedback replied by seller hotnomad55.- Feedback replied by seller hotnomad55.
There was not a single violation of ebay policy. The item that was refunded was not not yet shipped and I notified the buyer.The claim that I charged double for shipping is false and the ebay calculation for usps ground shipping was used.The refund was sent promptly per the buyers request to cancel order.I informed the buyer that the item had not yet been delivered to USPS due to unexpected health issues.The buyer placed two separate orders . One they received and the other they cancelled.
u***q (145)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller was very communicative and ship the product out right away. It was exactly as pictured if not better than the pictures. Thank you sir.
h***g (670)- Feedback left by buyer.
Past month
Verified purchase
Great communications, fast shipment, Item as described.
r***3 (576)- Feedback left by buyer.
Past 6 months
Verified purchase
Great item - as described, packed well and shipped fast. A++++
aroona.usa (590)- Feedback left by buyer.
Past 6 months
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended
jimmacie (10744)- Feedback left by buyer.
Past 6 months
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.