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Reviews (1)
Jan 17, 2019
Great unit when functional - setup is a bit painful. Video storage also painful.
7 of 10 found this helpful Floodlight unit when fully setup and functionalis great. But alas the unit has a bad drawback that must be fixed by RING. As with other camera units during setup phase the Ring "App" says wait till it puts the device in "Setup Mode". Well in my camera devices this never works, the device sits there dumb and happy. I am then forced to manuall hit the device reset button. Well for the doorbell that's only a small 4 foot hight, but for the flood light device I wanted to set it up and mount on house at 12 feet high. I am tall but I cannot reach without using a ladder. So guess what I mounted the flood light device height at 9 feet so at least I can reach that dumb reset button. Eventually I got the flood device installed it has now been stable on my EERO based WiFi network for 7 days - so I only give Ring an overall 3 star rating. 2nd problem is my ISP says my data transfer rates have climbed dramatically and they want to charge me more. I asked the help folks at Ring what is the storage size of the "motion alert" and "doorbell ring" videos. No answer given (big secret) . Guess I'll have to reason why the alert files are all 1 minute and 5 seconds long. Well Ring I need these details to manage my ISP "Data" transfer costs in bytes to correctly manage my ISP charges - yes - it is great that Ring has cloud storage. I prefer and recommend that RING support a network Hard Drive for local storage of my alerts videos. $3 /month/camera is kind of high.