I'm a first time generator owner. I bought this based off people who've owned several models and brands, along with some research on Firman.
I needed something that is easy to use, won't break with regular use, and can deliver 2k watts for a well pump. This generator provides all that.
Out of the box it looked brand new. Couple marks in the plastic but not very noticeable. I filled the oil reservoir up and hooked up a tank with the included adapter hose, and a couple minutes later the thing was chugging away.
I've got about 30 hours on it now and it's a good runner.
It's not as quiet as my neighbors predator, but it's quiet enough that i go to the other side of my shop and i can't hear it. Can't hear it an acre away with line of sight on it.
It's heavier than i thought. But still manageable. Grandma certainly won't be putting this in the back of the truck.
Can't beat this refurb deal.
Pleased with purchase.