43K items sold
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    Location: ChinaMember since: Nov 12, 2019

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    4.7
    Reasonable shipping cost
    4.9
    Shipping speed
    4.9
    Communication
    5.0

    All feedback (8,051)

    • j***1 (516)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      I had received the wrong colour. Seller contacted me straight away to resolve this. Good customer service thankyou
    • 0***a (891)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Wrong colour sent out due to stock issues but great communication from seller and refund issued
    • *****- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Not good.... sent completely the wrong item saying one of the items was out of stock. I do not want Christmas slippers in April! Offered 15% then 25% discount on an item I don't want. Ridiculous to carry out business this way. Full refund or send a more appropriate item after communicating first. Let me decide what I spend my money on? NOT HAPPY ! See pics for what I ordered and what I got. 50% of a correct order is not acceptable.
    • e***0 (464)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Although my order never arrived at my chosen click& collect shop,the seller handled the situation in a very civilised and professional way and I quick refund ….
    • o***t (196)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      I should have read the feedback before I bought from this seller, complete scam. They sent the item, total fabrication of what is highlighted for sale so I contacted them and they have offered a 15 % refund stating the item sold to me is still usable. A common scam used, yet unfortunately I see they have used this tactic before. eBay needs to do something about this
    • z***e (648)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Do not order from this seller. The description of the product I received was a total fabrication. At requests to return, they offered me a small refund - for something completely different to my order and something I do not want. I requested details of how to return the order. Their reasoning for offering me a small refund rather than return and full refund was that apart from not being anything like what I had ordered, the shoes were "OK". Avoid these lying law breakers.

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