ELSAA GROUP

Seller feedback (7,404)

• l***i (326)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very good experience with the seller; I email and answer quick. Also ship the sunglasses as soonest I made the order. Sunglasses as described, good packaging, worth the value. I’ll purchase from this seller again; thank you.
• t***- (492)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Only after contacting the seller to complain after 10 days did the seller ship the product. Shipping delay was a real bummer. However, the seller was responsive to my complaint and did provide a small refund for the inconvenience. I appreciate the seller attempting to satisfy an unhappy customer... Thus, the positive feedback.
• 1***a (6)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Securely packaged ORIGINAL AUTHENTIC KS case w/KS lens cloth, foam gizmo stops frame stem move in shipping, black lenses (non RX)included Bought same frame 2023 @ optician identical packaging w/ extras in shipment DISCONTINUED COLOR 2025 sells $220 $250 w/other online sellers, bought for $45.00! SELLER SAT ON ORDER 5 DAYS BEFORE SHIPPING FINALLY shipped 2/14 arrived 2/18 USPS great job, seller VERY slow to ship VERY LATE from promised delivery date. $45 compared to $220-$250 can't complain
• a***9 (246)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  They don't tell you about a 5 day wait that you have to wait before they will even ship the glasses, and they had only ever told me about it because I reached out to them if it won't for that they probably would have never told me about a 5 day waiting period before they even ship, but if your cool with waiting, they have authentic shades for decent prices , just need to do something about that waiting period, maybe at least tell people about it beforehand
• s***i (205)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I had placed an order with another seller. 4 days later I received an email saying item was out of stock and refund issued. I place the order with this seller. I included a note saying this was a Christmas gift and that I would pay extra for faster shipping to receive them in time. Less than an hour after placing my order I received shipping information. They were delivered in time. Item as was described and included all paperwork. Thank you so much.
• d***d (114)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Glasses are authentic as I needed a replacement to my same broken frame and the lenses were a perfect fit. One thing to keep an eye on is the handling time. In my case it was 2 weeks before shipment. eBay thinks it shipped out since a label was created, but sat at post office. This is not included in the description, but is included in eBay’s estimate for delivery as far as I could tell. I had excellent communication with seller on this handling delay. I’d buy again it I was not in a rush.