dlp-tactical

All feedback (5,122)

• t***h (610)- Feedback left by buyer.

  Past month

  Verified purchase

  Fast and affordable shipping. Item as described at a great value. Recommend this seller.
• v***5 (26)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fast shipping, arrived exactly as advertised. Wood quality product. Reasonably priced . Great communication when questions arise. Will definitely do business with them again
• 8***c (105)- Feedback left by buyer.

  Past month

  Verified purchase

  Communication was excellent in both circumstances that I needed to contact them. Item was as described, shipping was prompt.
• s***_ (19)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I bought this item from the seller, after days of the item not shipping, I contacted the seller. I found out the seller will not only sell you inventory he did not have (against ebay policy). After contacting the seller, and he informed me of this, he assured me that the tan was in stock and I could get that with extras. I agreed because I had no other choice. Upon reception of the package, it turns out he sent a completely different helmet that feels like a wal mart bike helmet

  Reply from: dlp-tactical- Feedback replied by seller dlp-tactical.- Feedback replied by seller dlp-tactical.

  We are sorry to hear you are not satisfied. Although the product was shipped and delivered before the promise date as most of our products are, we do realize we made a mistake and sent a similar looking Caiman style helmet. We tired our best to resolve all at our cost but we understand you still wanted to return. We received your return and issued the refund immediately. Again we apologize for this oversight.

  
• p***h (10695)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Super transaction. Item as described. Timely arrival. I highly recommend this seller and would buy from again.
• c***s (123)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  the wrong screws were in the box it came in so I could not mount the laser. Item was pretty dirty. No remote switch was in the box either. No way to turn it on I would not recommend this seller

  Reply from: dlp-tactical- Feedback replied by seller dlp-tactical.- Feedback replied by seller dlp-tactical.

  We're very sorry to hear about the issues you experienced with your order. This is the first time we've been made aware of a problem, and it’s certainly not the standard we strive to uphold. We’ve already reached out to resolve the matter but have not yet received a response.Customer satisfaction is extremely important to us, and we take all feedback seriously as part of our ongoing effort to improve. We're still happy to help—please don’t hesitate to get in touch so we can make things right.