DirectAuth

Seller feedback (36,935)

• m***m (1278)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The seller described this phone to a T. It is in excellent condition, as described. The shipping and packaging was very good. It was shipped with a tracking number through Fed Ex and was delivered within 3 days of purchase. I'm very satisfied with the phone. I highly recommend this seller for refurbished phones.

  Reply from: directauth- Feedback replied by seller directauth.- Feedback replied by seller directauth.

  We're thrilled to have such happy customers like you! Thank you for choosing us.
• w***n (7)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Phone listed as very good but I would consider it excellent condition and price point was great. Received in a timely manner despite FedEx delivering to wrong address first attempt at delivery. Customer service is excellent. Responded quickly to concern about shipping times. Wouldn’t hesitate to recommend seller to family and friends.
• r***h (181)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item received was as described. Price was fair and seller was a great communicator and prompt shipper. Unfortunately, the phone gave me his old was no longer needed as my son gave me his old one when he purchased a newer model. The return and refund for this purchase was effortless and prompt. This seller is an honest and AAA1 e-bay seller.

  Reply from: directauth- Feedback replied by seller directauth.- Feedback replied by seller directauth.

  We're glad that you're happy with our product! Your satisfaction is what drives us to maintain high standards.
• 0***o (43)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered my phone and within 2 days it was shipped, and e mailed a tracking number. Great packaging along with any answers to my questions. Great quality and the phone was in mint condition. great value

  Reply from: directauth- Feedback replied by seller directauth.- Feedback replied by seller directauth.

  We're happy you had a positive experience with our product. Thank you for your feedback!
• 2***d (42)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The Samsung Galaxy Note10+ arrived exactly as described, in perfect condition, and working flawlessly. The screen is stunning, performance is fast, and the battery holds up well. Packaging was secure and delivery was quick. Seller was professional, responsive, and clearly cares about customer satisfaction. Highly recommend both the product and the seller!

  Reply from: directauth- Feedback replied by seller directauth.- Feedback replied by seller directauth.

  We're happy you had a positive experience with our product. Thank you for your feedback!
• 8***s (7)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered this item but due to some situation with the shipping company the delivery was delayed.From the moment I wrote to the seller, he responded and was very kind and understanding, taking action on the matter immediately and keeping me informed. Unfortunately the shipping company was taking too long, so the seller gave me an immediate refund. Even though I didn't receive my product, they were understanding, kind and responsible, so I think they are very trustworthy and willing to help.