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Reviews (1)
Dec 12, 2016
At best, this was a bad phone. At worst, a foreign knock off. Avoid seller EDWINLION version of this phone!!!!
After refusing to pay over $600 for a phone, I decided to get (what I hoped would be) an exact replacement for my Galaxy S4 Active. My phone had last several years with ZERO issues, but suddenly developed issues sending text messages and then the screen just stopped working. All of this happened in about a 2 week period. Seeing this phone here on eBay, I figured I'd give it a shot. That was a mistake...
First, I went to 3 different AT&T stores and none of them could get the phone on the AT&T network. I had to call customer support MULTIPLE times before I finally found a tech with enough knowledge to help completely update nearly every setting on the phone in order to get onto the AT&T network. Granted, I had no issues getting on my local network, just the provider network. And even then, once I was able to get on the AT&T network, I couldn't get 4G service. The phone kept showing "H+" as the network connection. As odd as that was, I let it go since at least the phone was working.
Well, that ended about a month later. Suddenly the phone started to lose battery consistency. Sometimes a full charge would last 2 days. Other times, less than 12 hours. All of this while the phone was NOT being used! Sometimes after a "full charge", in which the phone was saying 100%, I'd unplug the cable and the battery level would drop as low as 79% immediately. This was then followed up the phone starting to decide to turn itself off if a text came in, or I tried to access an app. And the phone wouldn't turn back on unless I plugged in a power cable. It was not a battery issue, per say, as I was always right about 50% battery level when this little bit of fun would occur.
Oh, and I forgot to mention that from the first moment I had the phone there were issues. The power port cover on the phone never quite fit the phone. It was as if it had been removed and somebody tried to jam it back into place unsuccessfully. I eventually had to remove it completely as it would just hang loose and I found that annoying. Everything about this phone screamed "knock off" but I tried to see the good in things. Sadly, that lasted only about 2 months. This phone is a farce. Take my words of warning and be safe or ignore them and caveat emptor. Fortunately I was able to get a new phone for free by switching carriers so my only loss was in buying this piece of non-US made junk.
I place part of the blame on myself for trying to save a buck. I place the rest on the seller for selling this junk. The delivery of the phone was the best part. It did come VERY quickly. I just wish the quality of the product was in the same galaxy (pun intended) as the delivery service.