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411 Phone Dude

411 Phone Dude

142K items sold
11K followers
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About us

Welcome to our 411 Phone Dude Ebay Store. We first started our store on Ebay in the early 2000s selling our overstock and store returned merchandise from our cellular retail stores. Seeing the need and the value in being able to offer both our in store and online customers lightly used equipment at discounted prices eventually led us to partnering with some of the largest wireless carriers’ distributors and retailers to manage their own store returned and overstock inventory.Please feel free to reach out to us with any questions and save us to your list of favorite sellers. We hope to make you a satisfied buyer, thanks for your interest and consideration.
Location: United StatesMember since: Jan 09, 2008Seller: 411phonedude
Top Rated Seller411 Phone Dude is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

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Feedback ratings

Last 12 months

Positive4,639- positive feedback in last 12 months
Neutral106- neutral feedback in last 12 months
Negative10- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (22,308)

  • r***e (112)- Feedback left by buyer.
    Past month
    Verified purchase
    Wanted to take some time to give a proper feedback, because is not always that you find such a good seller. Item arrived in a day and a half. Item better than described in original packaging. Cudos!!! Defenetly will shop from him again. Than you!
  • l***l (109)- Feedback left by buyer.
    Past month
    Verified purchase
    I purchased a TCL MW513 that had a rare data issue—not the seller’s fault, as all devices are thoroughly tested. The seller was very apologetic and immediately offered a refund or replacement, along with a prepaid return label. The replacement shipped very quickly, worked perfectly, and arrived in brand new condition with a visually brand new appearance. Fantastic price, flawless transaction, fast communication, and top-tier service. Truly a fantastic and highly recommended seller! Seller saved!
  • a***g (273)- Feedback left by buyer.
    Past month
    Verified purchase
    Item as described. Fast shipping. Good communication. Packed well. Great value. Highly recommend this seller. A+
  • t***- (1035)- Feedback left by buyer.
    Past year
    Verified purchase
    ⭐⭐⭐⭐⭐ The true telling of a great seller isn't when things go right, but the times something isn't. There was an address mix up and my item was delivered to a different state. I contacted the seller through eBay messages and got an almost immediate response. Seller was understanding, apologized and sent out another item that day. I received it quickly. All this for a $2 purchase. Says so many positive things about the seller; who they are as a person, and the business they run. I'm impressed 😁
  • a***n (29)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller with fast shipping. There was an issue with the phone but the seller responded quickly and sent the return label the same day. Further discussion led to a prompt refund. I appreciate that they really do a great customer experience.
  • k***a (170)- Feedback left by buyer.
    Past month
    Verified purchase
    The original phone sent had a small defect. The seller immediately offered a remedy and exchanged for a phone that matched the description of the original phone purchased. Great seller and communication. A+++
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!664/1000