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1elaser

1elaser

2.2K items sold
184 followers
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About

Location: United StatesMember since: Oct 04, 2008
Top Rated Seller1elaser is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive265- positive feedback in last 12 months
Neutral3- neutral feedback in last 12 months
Negative8- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.7
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

All feedback (905)

  • e***o (6)- Feedback left by buyer.
    Past year
    Verified purchase
    At first I got the wrong product however almost immediately after I contacted they admitted it was a packaging mistake, sent a label and shipped the right one out to me with quick shipping might I add. Product was also as described if not much better. Great service all around.
  • a***5 (5)- Feedback left by buyer.
    Past year
    Verified purchase
    Shipping was relatively fast and arrived right on time. Packaging wasn’t too fancy, but it was very secure and did the job. one quirk worth mentioning failed to be added to the description, but was at least evident in the photos. price was acceptable for the condition of the item. Overall fine experience.
  • h***0 (4)- Feedback left by buyer.
    Past year
    Verified purchase
    Device was as-described in the listing. Packaging was decent (wrapped in bubble wrap), shipping was fast, and this was the cheapest non-broken HTC Thunderbolt I could find. I would definitely buy more vintage electronics from this seller again.
  • 1***2 (21)- Feedback left by buyer.
    Past month
    Verified purchase
    the phone itself is fine, but the seller was awful. they "forgot" to ship my order for a whole week, costing me a lot of business & money. when i msgd them to find out why it hadnt arrived & asked if they could expedite shipping, they offered a partial refund and shipped the phone regular rate, which took another full week to arrive. they ended up refunding $7, which compared to the money i lost was a slap in the face. when i told them this, they were quite rude and condescending. never again!
    Reply from: 1elaser- Feedback replied by seller 1elaser.- Feedback replied by seller 1elaser.
    We admitted to our mistake (late shipping) and offered the buyer a full refund (via order cancelation) or a partial refund (after mailing the product). The buyer opted to receive the item. We also informed the buyer that if the partial refund (10%) was unsatisfactory, we would immediately facilitate a return and full refund for the item once received.
  • a***a (6)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    --
  • s***a (48)- Feedback left by buyer.
    Past month
    Verified purchase
    A+ Seller, great communication and great value!
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About

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!1/1000