When the package arrived the box had been retaped with different tape. I realized during installation the control for the thermostat was missing. I contacted them and they immediately offered to send another and I am awaiting its arrival soon. Fantastic customer service and fast response. Hard to beat that!
w***2 (265)- Feedback left by buyer.
Past 6 months
Verified purchase
Received package and contents were damaged by FedEx. Contacted seller and they immediately sent out a new one. Great customer service!
s***s (12034)- Feedback left by buyer.
Past 6 months
Verified purchase
Smooth transaction. Item as described. Fast shipping and well packed.
b***y (725)- Feedback left by buyer.
Past 6 months
Verified purchase
The first one didn’t arrive so they sent out another one no questions asked. Very good people to do business with !
k***o (231)- Feedback left by buyer.
Past 6 months
Verified purchase
Good communication, easy to do business with. Package got lost in the mail and they sent a replacement right away. 2 thumbs up!!!
4***r (97)- Feedback left by buyer.
Past 6 months
Verified purchase
My Skillet came in damaged. I email the seller and they quickly responded and sent me a whole new one without any disagreements. They were very professional; and responded so quick. I will use this seller anytime. The product works amazing.