First time was sent the wrong item connected the seller and she responded right away. Very apologetic and said she would make it right and correct one would be sent out that day. This seller went above and beyond to make this right. The item was suppose to be Friday and I was ok with this day but received a day earlier. I’m very appreciative of all the hard work she did to make this happen A+ to this company a perfect 10 in my eyes
I will definitely buy from this company again.
Thank you
r***s (515)- Feedback left by buyer.
Past 6 months
Verified purchase
I wish I could give more than 5 stars! Item is exactly as described. I had a question and the seller got right back to me, 10/10 communication. It shipped extremely quickly and arrived 2 days after I ordered it! Thank you, thank you, thank you!!!! I couldn't recommend this seller more!
1***2 (3)- Feedback left by buyer.
Past month
Verified purchase
Quick to work with. Had my items out for shipping almost immediately after processing. The description of the item was a bit misleading, but I also believe that was my fault. I had assumed that the cushions would come in a pack of two, as they were originally sold. Clearer description, informing buying of just one cushion would have been helpful and avoided a return. But overall, very easy to work with and responsive!
i***o (76)- Feedback left by buyer.
Past 6 months
Verified purchase
This item was listed as being new and unused but when we received it, it clearly had been used and one of the strings was badly damaged. I contacted the seller and they readily offered an apology and a partial refund as we were beyond the return window. Given that we were able to use some of the strings from the box, I felt that was a fair compensation. So I am revising my original review to add that their customer service is terrific and if there s an issue, they resolve it quickly and fairly.
r***c (75)- Feedback left by buyer.
Past month
Verified purchase
I would definitely recommend this seller great price, very fast shipping and great packaging and great communication and the jacket is brand new like listed. Thank you for the great deal and have a great week.:)
5***5 (174)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller! I like their communication and they are very quick to respond to any questions. They are constantly running discounts on their items so check out what they have! The shipping is also quick. Very happy with the item as it was the same as the item described. They even have me a discount code for the future which is a plus for customer service and satisfaction! I will keep them as a favorite and you should too!