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gritroutdoors

gritroutdoors

231K items sold
9.2K followers
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About us

Gritr is a brick-and-mortar retail store in North Richland Hills, Texas. We sell sport optics, outdoor clothing and footwear, tactical and military gear, fishing accessories, and much more. Our close-knit team is motivated by thousands of satisfied customers and is proud to offer you immense selection, super fast shipping, and award-winning customer service.
We make customers, not just sales. This has been our credo, and it is for this reason that many of our orders are from repeat customers.
We pride ourselves on verifying transactions to protect our customers. We may contact you via phone or email to make sure that the person creating the order is the one paying. Please respond by phone within 3 business days.

Customer Service Department Hours of Operation:
Monday- Friday 8-6 Central Time
Simply leaving bad feedback for us will never solve an issue, contacting us will.
Please do not hesitate to get in touch with us via phone (800-851-9329) or email (info@gritroutdoors.com).
Location: United StatesMember since: Jul 29, 2008Seller: gritroutdoors
Top Rated Sellergritroutdoors is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive12,282- positive feedback in last 12 months
Neutral88- neutral feedback in last 12 months
Negative53- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (75,565)

  • s***p (3549)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent seller. USPS failed on their shipping, no fault of seller. The seller got involved with USPS and after 14 days of failure to deliver and the seller was able to get USPS to find and deliver the scope within 2 days. Thank you. Also, the item was as described and the price was great. Great seller, they even offered a partial refund due to the delay. I turned it down, because that would not be right.
  • n***7- Feedback left by buyer.
    Past month
    Verified purchase
    Very high Quality product. Amazed when I received it because the pictures just don't do it justice. Also this seller went above and beyond for me with a delivery issue (on my end) not theirs and it got resolved very fast, which was also amazing. They have an excellent quick to respond customer service team. Great fast communication to my inquiries. I absolutely would highly recommend this seller to anyone looking for a quality experience and product, and would do business with again.
  • b***j (663)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Good value, item as described, only issue was slow on getting items to post office. Not sure if they would have shipped it without me sending multiple emails? Kept stating item shipped but USPS status stated “ waiting on item”. Still arrived within 5 business days.
  • a***n (13)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product was just as described in the listing. Excellent new condition. Packaging was safe and secure. Great customer service. Fast shipping and delivery with great communication on delivery time and day. Fair price a new product.
  • b***o (7)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Product quality was just as described in the listing. Excellent new condition. Packaging was safe and secure. Great customer service. Fast shipping and delivery with great communication on delivery time and day. I would highly recommended this seller.
  • _***_ (6)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The bag came as described and there was an issue with the shipping but that is not on the seller it was with Amazon Logistics. But they were very responsive when I messaged them and the package showed up in perfect condition.
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