Trek Outfit

Seller feedback (4)

• 0***h (208)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I purchased two of these bike bags but decided to return them because my teens said they weren't user friendly and they couldn't use them. I initiated a return but the post office said the return label didn't allow me to use the same box that they pouches were mailed to me in. I found that extremely odd. I had to purchase a large envelope to return them in. Needless to say, I never received a refund because the seller says the envelope was opened. I was set up for failure as I don't have receipt

  Reply from: trekoutfit- Feedback replied by seller trekoutfit.- Feedback replied by seller trekoutfit.

  We’re sorry to hear this. The return received was an empty envelope with no products inside, which was documented with USPS. Without returned items, we could not issue a refund. We followed eBay policy and offered assistance, but unfortunately, the situation was out of our control.
• 8***a (978)- Feedback left by buyer.

  Past year

  Verified purchase

  Put my walking stick together and took my dog for a walk! Excellent transaction from beginning to end.
• eBay automated feedback- Feedback left by buyer.

  Past 6 months

  Order completed successfully—tracked and on time
• m***g (245)- Feedback left by buyer.

  Past year

  Verified purchase

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