Trainz

Seller feedback (1,082,558)

• 8***i (161)- Feedback left by buyer.

  Past month

  Verified purchase

  The marker lights arrived on time. It was well packaged and had a low price. It looked like the item listed in the listing. Unfortunately the advertisement had a typo and they were for O gauge not HO. I contacted Trainz and they searched for an HO version but did not have one available. They immediately gave me a refund. Although this transaction did not go as hoped, Trainz was very responsive and has always provided excellent service.
• g***f (30)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The item arrived quicker than expected.. Very well packaged and cushioned. The engine condition matched the pictures. It appears to be in very good smooth running order. It had been inspected prior to shipment. Anything needing servicing seem to have been pre-done. Shipping cost were very reasonable. I had a few questions before I purchased it and they responded quickly with answers. I am very happy with the service provided by them throughout the whole process. 
• p***2 (454)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipped fast and at a reasonable cost. I'm a repeat buyer and it seems they're shipping is a fixed amount on larger items and that is very reasonable. Their packaging is always expertly done. no oversize boxes. I have found, with few minor exceptions, that their descriptions are spot on accurate. Their pricing strategy is like I've never seen on e-bay. It is always the best price for the condition of the item.
• 6***b (60)- Feedback left by buyer.

  Past month

  Verified purchase

  The two HO engines I purchased were as advertised. Packaging was good. What I was most impressed with this seller is their responsiveness to emails. The shipper was not updating tracking info and I thought the package was lost or stolen. I contacted the seller. I received a reply with in a couple hours. They were very helpful. Items being as advertised is to be expected. Responsive help after shipping is a definite plus.
• l***a (463)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent eBay vendor. Item arrived well packaged and protected. Item is exactly as described and shown if pictures. It was a super purchase from a trusted vendor that I've used before. Good value for the money. Only issue was eBay' Global Shipping Service - DHL. Apparently they don't like to provide shipment updates when requested. I've complained to eBay about it but they've left me to deal with their Canadian delivery service provider. Pretty lame approach in my opinion.
• 8***a (244)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Another quality Walthers product, and I already have a couple of these. And the trick is to find a really good deal on them. The seller described the item well, but all I needed to see was the item and the price. And they sent their own email, in addition to the eBay notice, to let me know it had shipped. And it arrived quickly and safely packed in a cardboard box with extra filler around it.