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About us
Tracer Bikes founded in Los Angeles, California. Tracer Bikes designs and manufactures a complete line of high quality, economical bicycles including road, mountain, BMX, cruiser and specify models. With our ultra-modern manufacturing partners in China, we have the capability to satisfy the needs of the domestic cycling market as well as increasing worldwide demand. Working closely with dealers and distributors we continually improve our bicycle and accessory line, taking advantage of the newest technology and ever-changing aesthetic demands of the consumers. Our singular goal is to bring the joy of riding to everyone.
Store policies
Shipping
Returns
Warranty
Seller feedback (41)
- 1***2 (2)- Feedback left by buyer.Past 6 monthsVerified purchaseReceived several incorrect dates for arrival, had to wait around 3 different days last week. Was told Fedex would deliver the bike which was not true. The bike was damaged during shipping and has shifting issues. Arranged to return the bike last week, didn’t get a return label until Monday. Was asked Monday if today would work for the return pickup and I mentioned I’m only around from 8-10am or 3-5pm. Today they told me a signature is required and I need to be here all day - ???
- 2***i (715)- Feedback left by buyer.Past yearVerified purchaseEven though seller canceled my transaction, due to unforeseen events on there side, they were extremely professional, by informing me of the cancellation and completely refunding my money. Will definitely buy from them in the near future!! A+++++ seller and service..
- t***k (244)- Feedback left by buyer.More than a year agoVerified purchaseBike came with a bent back rim. Contacted seller and they sent out a replacement back rim which was incorrect. Contacted seller again and they said they do not have a replacement back rim. They gave me a partial refund. Never offered to send me a new bike or take a rim off of a new bike. Horrible customer service, at times took days to respond. I fought with the seller for 5 weeks and never got my damaged bike fixed. I am very unhappy with how the seller handled my situation.
- e***s (1964)- Feedback left by buyer.More than a year agoVerified purchasePacked well, fast shipping, great seller!
- o***h (526)- Feedback left by buyer.Past yearVerified purchaseExactly what I wanted. Great price. Recommended seller!
- a***t (118)- Feedback left by buyer.More than a year agoVerified purchaseShipped fast