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About us
We follow eBay guidelines when listing items. Open box is a brand new item with a box that has been opened. If a box comes unsealed from the manufacturer, its listed as open box because we cannot be 100% sure no one has opened it. If the item has any damage or imperfections it will be stated. If its listed as new, it is sealed and has never been opened.
Whether you choose an open box or a new item, rest assured we have high standards to ensure you receive a beautiful item.
If you have a problem with your item, please reach out before leaving a negative review or creating a case. We would love the chance to fix any issue you may have.
Whether you choose an open box or a new item, rest assured we have high standards to ensure you receive a beautiful item.
If you have a problem with your item, please reach out before leaving a negative review or creating a case. We would love the chance to fix any issue you may have.
Seller feedback (2,623)
- p***i (96)- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller, very prompt communication. The only reason I am giving this purchase a 4 star rating is due to the fact that I ordered a New item but the box arrived open and missing an accessory. Reached out to the seller and they immediately offered to send a replacement accessory. The watch itself was brand new and I did not see any signs of use so overall I am satisfied with this purchase and this seller.
- h***c (57)- Feedback left by buyer.Past 6 monthsVerified purchaseReceived the item which was described as brand new but it was open box item. Returned to seller to refund but still waiting even though the deadline for refund lapsed so asked eBay to help. Not good experience with this seller.Reply from: threedeals- Feedback replied by seller threedeals.- Feedback replied by seller threedeals.We encountered an issue with eBay not accepting American Express, which caused a delay in processing your refund. We sincerely apologize for the inconvenience. We’ve since resolved this issue and can now process refunds without delays. Please let us know if there’s anything else we can assist you with.
- a***a (22)- Feedback left by buyer.Past yearVerified purchaseItem arrived brand new, factory, sealed as advertised. No problems with communication nor receiving my item. Seller delivered as promised. I am very satisfied with my purchase.
- 3***w (1)- Feedback left by buyer.Past yearVerified purchaseExactly as described. Came in a sealed box in retail mode- but seller was very quick to provide password to turn retail mode off so the phone could be used as normal. On my second day with the phone, but as of now, works just like new
- j***e (391)- Feedback left by buyer.Past 6 monthsVerified purchaseProduct was as described! Fast shipping!
- e***p (5)- Feedback left by buyer.Past 6 monthsVerified purchaseGood experience. Fast shipping and good customer service.Reply from: threedeals- Feedback replied by seller threedeals.- Feedback replied by seller threedeals.Thank you for your understanding. As a one-time courtesy, we have issued you a credit for the item as requested. However, please note that our standard policy is to request a return of the item if you are not satisfied.