The Veranda Files

Seller feedback (348)

• y***z (62)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  My parcel arrived this morning in perfect condition and before the due date. Thank you for your clever and secure packaging, I am absolutely thrilled with my Royal Albert Christmas ornament, the quality of the product is beautiful and just as described. The selling price and your freight is very fair as well. Thank you to this wonderful seller.

  Reply from: the_veranda_files- Feedback replied by seller the_veranda_files.- Feedback replied by seller the_veranda_files.

  Thank you for taking the time to leave feedback. I am so glad your parcel arrived safely and quickly and that you will be able to enjoy the beautiful ornament.
• o***1 (65)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This seller was so sweet and helpful. There was a cute card that came with the package which was very nice. Items as described and like new, great value for your money. High quality ribbon! Would buy from this seller again.
• t***3 (150)- Feedback left by buyer.

  Past year

  Verified purchase

  The item was even better condition than described. The pictures were accurate but didn’t disclose the “like new” condition so that I was pleasantly surprised when I opened the package. The item was packaged quite well and delivered very quickly. Excellent seller.
• 1***1 (67)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Absolutely stunning piece!!! Love the trophy! Seller was exceptional with communication and highly responsive. Shipped on time and packaged very well. Thank you so much!!

  Reply from: the_veranda_files- Feedback replied by seller the_veranda_files.- Feedback replied by seller the_veranda_files.

  Thank you so for taking the time to leave your kind feedback. I am glad that you love the trophy and that it found a new home!
• a***s (592)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent product and packaging. Quick easy transaction. Expensive shipping costs.

  Reply from: the_veranda_files- Feedback replied by seller the_veranda_files.- Feedback replied by seller the_veranda_files.

  Hello, thank you for taking the time to leave feedback. I am glad that the item arrived safely and met your expectation. You are correct that the shipping costs were high. In part that is because shipping costs have gone up very considerably for the past few years, however, in this case, I realized that something was not right, and I sent a partial refund on August 19th. It was processed by Ebay and hopefully you will have received it and my explanatory note. Regards Heidrun The Veranda Files
• h***_ (53)- Feedback left by buyer.

  Past year

  Verified purchase

  Item as expected- seller was great and made sure to ensure the item came before Christmas as I had requested. Very responsive. Would recommend.