Rockland Aquarium

Seller feedback (51,885)

• s***n (128)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was out of town and UPS massively messed up on the shipping, as soon as he was back he reached out and has been very helpful with making sure all arrived ok. UPS messed up causing fish to arrive 5 days late it was still very much alive and seems to be doing just fine. This Im sure has a lot to do with the attention given to how he was packed. Even though he was shipped next day air they packed it more like how intercontinental shipments would be packed which was key to it not being DOA.
• h***o (112)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  No communication for a week. Finally got back to me and said item would ship the next day. Since this is a live item, it requires planning and making sure your home to receive the package. Well it still didn't ship, and communication with sparse. Finally told it would ship yesterday, and it did. Received today and item as described and fish healthy. Well packaged, but probably could have used a cold pack. Cannot recommend simply bc shipping was so unreliable when you have to plan on being home.
• 6***6 (325)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fish were in great shape upon delivery, packaging was very well done, very fast shipment, easy to work with. We had some issues on my end and the seller was able to follow through and help out with good communication. Thank you, I will be buying again from this seller.
• n***1 (105)- Feedback left by buyer.

  Past year

  Verified purchase

  I really appreciate the care the seller took in packaging the fish. My beautiful fish arrived not even really stressed. The seller provided recommendations for acclimating my new fish, which was helpful for me. So far, Day 3 after delivery, and my fish is thriving. Thank you so much.

  
• k***k (615)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I ordered 2 fish size 3 inches but received 2 fish size 2 inches I paid for 3 inch fish. The pic below is of the two fish with my 1 that I already have that is 3 inches. Overall I’m ok with purchase just a little disappointed in the service and communication I questioned the seller about this fish before I purchased and never received a reply.

  
• r***t (276)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller shipped via next day air but UPS did not deliver until 2 days. Seller did such a good job packing the fish and medicating them that they were alive and healthy. Very good job!