The Dolls House Shop

Seller feedback (34,165)

• i***9 (11800)- Feedback left by buyer.

  Past month

  Verified purchase

  A smooth and professional transaction throughout. The item was exactly as described, clearly listed, and fairly priced. Communication from the seller was prompt, polite, and helpful, with dispatch confirmed quickly. The parcel was securely packaged and arrived in excellent condition, ahead of the expected delivery date. Care was taken at every stage of the process. I would be happy to buy from this seller again—many thanks for a reliable and well-handled sale.
• n***l (1086)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very nice lot of dolls house miniatures and cleaning accessories. Unfortunately, despite the good packaging, one of the items arrived damaged. The seller was very responsive and kindly part-refunded for that item. All was as described and good quality and value. Many thanks.
• s***e (872)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I’m a returning customer and I have such a great experience shopping with this dealer of fine pieces. Shipping is immediate, thank goodness with customs now, and packaging is well done. Pieces described and questions answered. Thank you!! 😊

  
• a***m (352)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I have never before left neutral or negative feedback but in this case I feel I must. Unfortunately the item arrived broken although had been boxed and wrapped in bubble wrap. I informed the seller and sent photo of damage. I advised that I wasn’t going to send it back as I can repair it. Unfortunately the seller has not contacted me even to acknowledge my message, such a big shame. The description, cost of postage and value were all good. I contacted the seller 4days ago before writing this.

  Reply from: thedollshouseshop- Feedback replied by seller thedollshouseshop.- Feedback replied by seller thedollshouseshop.

  I did not see the message buyer sent as I would have replied and even offered a partial refund.
• j***m (1465)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Love to buy from this seller as she always has very very nice miniatures. When I receive something I know it will be fine as the packing is always great to travel a long way. Everything is just as she states, shipping is expensive, however not her fault as she doesn't determine the rate Norma
• 4***a (407)- Feedback left by buyer.

  Past month

  Verified purchase

  Postage excellent. Packaging secure and item protected. Exactly as described. Fabulous value. Another great transaction with this dependable seller. So pleased I got this, another well looked after vintage plush velvet rug for dolls house. Excellent quality. The beautiful blue colour is absolutely gorgeous! Sadly they don't make them anymore, but this looks brand new! Thank you so much TOP SELLER ! A++++++++++++++++++++++++++++++