The seller notified me that he no longer had the item I had purchased from him in stock. He initiated a refund to me immediately.
The 5 star rating is not for the item, as I never received it, but rather for the professional way this seller handled this unfortunate happenstance. His communication was excellent and he was helpful. Life happens people! I understood what had happened and I do not blame the seller in any way. I do recommend this seller to others. Very kind and very professional!
e***l (897)- Feedback left by buyer.
Past 6 months
Verified purchase
This seller was wonderful in every way. Shipping was quick and communication was great. When I needed to return the item due to my own mistake, a shipping label was provided and I received a full refund. Thank you so much! I would buy from this seller again.
1***m (1270)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast transaction; item packed well; shipping took a while but it was not the fault of the seller; excellent seller communication.
n***e (159)- Feedback left by buyer.
Past 6 months
Verified purchase
It ended up being on backorder and we couldn't wait as there was no date given...100% the BEST communication ...will def try to use next time there is a need!!!!
a***a (468)- Feedback left by buyer.
Past year
Verified purchase
Messaged seller many times to confirm I was purchasing what was pictured. Seller assured the product was correct. Tracking was not normal ups tracking &I couldn't see any tracking updates. I had to keep messaging seller. Packaged arrived & the items were completely WRONG and not what I ordered. I was disappointed & also had to go to UPS to do return for return. Seller is listed from NY, but package came from Las Vegas & messages from seller were not clear or true. Really disappointing.
7***7 (435)- Feedback left by buyer.
Past 6 months
Verified purchase
usps lost my shipment, vender shipped me another one ASAP! GREAT service.... No extra charge.