2.3K items sold
195 followers
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About us

The Nation's Leader in Robotic Pool Cleaners. Here at Terra Direct, we strive to deliver only the best robotic pool cleaners and pool parts while simultaneously providing outstanding customer service and support. As an Authorized Dealers of Maytronics, Aquabot, and more, we carry only the best robotic pool cleaners. All of our units are back by a full manufactuer's warranty (whether it is new, open box, or refurbished!), free returns for 30 days, and are proud to be the most reputable sellers on eBay. We stand by all of our products, as we test every robot ourselves before we ever sell any.

We are here to help. If you are looking for any specific pool cleaners or need helping finding the perfect one for your pool, please feel free to send us a message and we would be more than happy to help.
Location: United StatesMember since: Feb 04, 2020Seller: terradirectinc

Store policies

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Detailed seller ratings

Average for the last 12 months
Accurate description
4.5
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (454)

  • 2***d (97)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I received the item, missing filters and was not what we expected. I returned on 30 day money back guarentee, item sent back & received by terradirect. Now, this company has the returned cleaner we paid for & our money. it has been over a month we are still waiting for our money refunded or the item back. We have contacted seller 2x but they do not reply back. I would not buy from this vendor. This is very bad business practice.
  • c***l (227)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller cancelled order Friday June 13- I have contacted them two times regarding this item and no response. Fed-ex never received item only a tracking number. This appears to be the second time this has happened this month by this seller when I look at previous feedback. eBay had to refund my money. Stay away from this seller!
  • c***r (185)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    AVOID THIS SELLER! I ordered a pool robot on 6/2. Their ad said it would arrive by 6/6. Seller created a ticket with Fedex, which automatically generates a tracking number. That does not mean that the item has shipped! As of 6/7 (5 days later), they still have not given the item to Fedex for shipment! I have written to the seller 3 times and received no response. I had to dispute the transaction with my credit card company to prevent this merchant from stealing my $1500!
  • g***d (25)- Feedback left by buyer.
    Past month
    Verified purchase
    Item was exactly as described. Arrived quickly.
  • e***f (100)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I was skeptical at first to make the purchase because of the $$$ but I’m glad I did it now. A+++ Seller with fast shipping.
  • b***i (102)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ordered item and it came with missing parts . Tried to work with seller but no responses on resolving issue . Contacted eBay to step in and eBay took care of the problem !

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