I ordered a swimming pool heater (the picture wasn’t that when I bought it), but received a drain pump instead. The box came soak wet and product outside the plastic bag. I opened a return case but chose the wrong refund option. Since I couldn’t edit it, I canceled to reopen it—but the system blocked me. Support said canceled returns can't be reopened, and the site gave no warning. Both the seller and eBay are acting fraudulently, and I feel scammed and stuck with the wrong item.
a***o (306)- Feedback left by buyer.
Past 6 months
Verified purchase
Originally receive wrong product. Seller sent me the correct one without problem
Reply from: tan-unknownworld- Feedback replied by seller tan-unknownworld.- Feedback replied by seller tan-unknownworld.
Dear friend, i am so sorry for the problem you meet and please don't worry, we will resolve the problem soon