6.9K items sold
60 followers
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About us

Welcome to SuperITSpares Please add us to your favourites list. We are a distributor for leading brands of IT equipment including HP, Dell, Sun & IBM for their ranges of servers, storage and networking hardware.
Location: United StatesMember since: Jun 04, 2012Seller: sellusyourexcessitequipment

Detailed seller ratings

Average for the last 12 months
Accurate description
3.8
Reasonable shipping cost
3.7
Shipping speed
3.6
Communication
3.5

Seller feedback (367)

  • e***s (1223)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Excellent communication and item arrived in perfect condition
  • a***- (4)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    They forgot my order, it took them more than 10 days to send it, it takes them a long time to answer messages
    Reply from: sellusyourexcessitequipment- Feedback replied by seller sellusyourexcessitequipment.- Feedback replied by seller sellusyourexcessitequipment.
    Thank you for your feedback.We’re sorry to hear about your experience, but we’d like to clarify that the order was never shipped because the address provided at checkout was incorrect. We attempted to reach out to resolve the issue, but unfortunately, due to the address problem, the order had to be cancelled.We always aim to provide fast and clear communication, and we regret if this situation caused any inconvenience.If you feel this was a misunderstanding, we would really appreciate it i
  • a***i (108)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller, prompt shipping and no problems!
  • s***i (1546)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This seller sent me a message saying that items were damage after they moved warehouses.That is honest and fine and I would review them well for that but the reasoning they put on eBay is that I requested a cancellation ,the seller lied. They should have been honest I would have understood the truth, liars can't be trusted.
    Reply from: sellusyourexcessitequipment- Feedback replied by seller sellusyourexcessitequipment.- Feedback replied by seller sellusyourexcessitequipment.
    Hi there, I’m really sorry about this. We recently moved to a new warehouse, and a lot of our stock was unfortunately damaged during the move. We've been working hard to take everything down from eBay, but with so many different parts, it’s been a bit overwhelming and taking more time than I hoped. I’ve processed your refund and again, I’m truly sorry for the trouble. I'm doing my best to catch these listings before they sell, but sometimes a few slip through. Thanks
  • 1***c (175)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Hard drives were as described, but we're shipped from Australia and not California as listed in the auction. I would not have ordered from an overseas location has this been disclosed.
  • h***o (324)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent seller! Item arrived exactly as described, well packaged and undamaged. I'll definitely buy from this seller again in the future.

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