Sree Mall

Seller feedback (49)

• k***7 (1)- Feedback left by buyer.

  Past month

  Verified purchase

  Shipped slow and only got 1 package. Had to contact seller twice and they said another package is on the way but I haven't received it yet. Packaging condition was good, bag was good and if I get the other bag it will be a good price. Appears to be the real deal and good quality.
• m***n (22)- Feedback left by buyer.

  Past month

  Verified purchase

  This is a great seller. My Labubu is genuine, in excellent, new, unused, unopened condition. It also shipped and arrived quickly! Don't hesitate to trust this seller! Thank you!!
• s***e (910)- Feedback left by buyer.

  Past month

  Verified purchase

  Received only one bag. Seller was contacted twice and buyer was given no delivery date for the second bag. Payment was for 2 bags of Ryze.
• 5***l (1026)- Feedback left by buyer.

  Past month

  Verified purchase

  Did not get coffee that I ordered and tried to contact seller, sent him a message but he never response. Would not recommend this seller

  Reply from: sreemall- Feedback replied by seller sreemall.- Feedback replied by seller sreemall.

  Hi Dear, We sincerely apologize that you did not receive your order and for the lack of response you experienced. This is not the level of service we aim to provide. We understand your frustration and are very sorry for the inconvenience caused. We’re currently reviewing your order and will do our best to resolve this issue promptly. Once resolved, we kindly ask if you'd consider updating your feedback. Your satisfaction is very important to us. Best regards,
• c***i (10)- Feedback left by buyer.

  Past month

  Verified purchase

  Nothing genuine about this . Holographic print is wrong. No QR code. Pull tab is wrong. Box was taped shut in several places. When I contacted the seller they never responded. Fake!!

  Reply from: sreemall- Feedback replied by seller sreemall.- Feedback replied by seller sreemall.

  I’m truly sorry for the issue with your recent order. We take full responsibility and completely understand your frustration. As soon as we became aware, we cut ties with the supplier involved and began a full investigation to prevent this from happening again. A full refund you full refund. If you feel the matter has been resolved, we’d be grateful if you would consider revising or removing your negative feedback. As a small business, your support means a lot. Thank you for your patience!

  
• a***u (69)- Feedback left by buyer.

  Past month

  Verified purchase

  The labubu was fake I reached out to the seller to let them know my concern for false advertisement. They said they would give me a full refund and now they will not respond to me.