Sock Monkeys Shop

Seller feedback (27,073)

• i***l (109)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller sent the wrong item then denied it, claiming it was the correct item (it wasn't). Despite trying to resolve with the seller initially, I was only provided with a partial refund. I had to open a case with eBay, who stepped in to quickly issue the full refund that I should have been offered by the seller in the first place Have ordered from this seller many times with no issues, so it was a shame to have this interaction

  Reply from: sockmonkeysocks- Feedback replied by seller sockmonkeysocks.- Feedback replied by seller sockmonkeysocks.

  We did NOT send the wrong item. The correct item was sent and checked before dispatch and upon return the item numbers were checked again and it was the correct item. As described in the listing colours can vary this is due to lighting and which device is being used to look at the item. A refund was then given upon return of the item.
• n***_ (850)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Perfect Seller, Super Fast Shipping and Communication, Expertly Packaged ⭐️⭐️⭐️⭐️⭐️
• s***h (2646)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quick delivery, well packaged, free p&p charges, item as described, Good seller, thank you.
• n***t (879)- Feedback left by buyer.

  Past year

  Verified purchase

  Highly recommended seller. Great comms & delivery & excellent customer service. I accidentally ordered the wrong pink so contacted the seller who got back to me straight away and amended the order. A+ 5*s
• l***g (898)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item in great condition, packaged well, super fast shipping. Great communication, smooth transaction. Great eBayer
• w***g (2733)- Feedback left by buyer.

  Past month

  Verified purchase

  Items arrived quickly, well packed and as described.