1.5K items sold
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Snatch USA LLC

Retail store

Snatch USA LLC

All items

About us

www.amazon.com/shops/snatchusallc
Location: United StatesMember since: Dec 08, 2019Seller: snatch_usa_llc
Top Rated SellerSnatch_USA_LLC is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.8
Communication
5.0

Seller feedback (383)

  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A+++... Excellence in customer service to a whole new level.... out of the box, they were too short.... I contacted them, and they rush shipped new crossbars that were to my measurements.... they fit perfectly, and arrived in plenty of time to be mounted before our road trip !!!.... Awesome !!!....., I would HIGHLY recommend this seller !!! A+++
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent experience! Item exactly as described, shipped quickly, and packaged with care. Highly recommended seller!
  • *****- Feedback left by buyer.
    Past month
    Verified purchase
    Good fast shipping. Description was totally accurate. Great value for the price. I commend the vendor and will certainly use them again.
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    recommended seller, good packaging, friendly price
  • *****- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described. Good quality and value. Shipping was fast! Would highly recommend.
  • *****- Feedback left by buyer.
    Past year
    Verified purchase
    This business was quick to advise me that they didn’t work on Saturday and that their “warehouse” was closed but they took the time to cancel my order on a Saturday - quickly- after becoming upset with me because I inquired on why wasn’t my package immediately shipped out after they created a label kicking off the tracking available to discover UPS had not been provided a package-hence sending out false notification with anticipation to receive it for Christmas- terrible vendor/seller and ebay.
    Reply from: snatch_usa_llc- Feedback replied by seller snatch_usa_llc.- Feedback replied by seller snatch_usa_llc.
    Customer satisfaction is our priority. The customer requested the product to arrive before Christmas, but we informed them it wasn’t possible and offered to cancel the order. We also explained that we don’t ship on Saturdays due to holiday rush and warehouse closure. The customer canceled the order, and we issued a full refund. Despite this, they left negative feedback. We love our work and will continue to provide transparent and honest service.

About us

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