7.3K items sold
148 followers
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About us

Smith Brothers are one of the largest independent HVAC merchants in the UK, specialising in supplying to the industrial and commercial mechanical services sector. With the main objective being to provide unrivalled levels of service with competitive pricing - ultimately aspiring to surpass our customer’s expectations.
Currently offering high quality surplus stock at a discounted price within the eBay shop.
Location: United KingdomMember since: Oct 18, 2022Seller: smithbrothers

Business details

VAT number: GB 317459684

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.7
Shipping speed
5.0
Communication
5.0

Seller feedback (1,249)

  • e***n (641)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described and fast delivery, I was surprised by the size of the packaging, but the tape was extremely well protected. Not used it yet, but reports are it works well, so fingers crossed. Recommend seller.
  • n***n (834)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller, and product. My only suggestion for improvement would be the packaging- one small bracket was packaged in a box with packing beans for Evri delivery. Not so environmentally friendly and a box delivery means you need to be at home when the Evri courier arrives. A jiffy mailer would have been perfect, fitted though the letterbox, and cheaper to send.
    Reply from: smithbrothers- Feedback replied by seller smithbrothers.- Feedback replied by seller smithbrothers.
    Thank you for your feedback! We appreciate your support and your thoughts on our packaging. To advise, our cardboard boxes are fully recyclable and FSC-certified, and the packing peanuts are 100% biodegradable. While jiffy mailers may be more convenient, their inner lining is less environmentally friendly. We’ve also had smaller items lost in transit when sent via mail rather than a package. This packaging ensures full trackability, guarantees customer satisfaction and environmentally friendly.
  • 5***h (1205)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Several parts ordered together from this seller - all arrived in perfect condition, well packaged with prompt delivery. Excellent communication from seller and parts are just as described.
  • e***g (1847)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great Ebayer. Item (as described) arrived promptly, well wrapped and in good condition
  • n***i (174)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, pushed through a delivery so postage was what I asked for. Weren’t the cheapest but one of!. Stock in Leicester - ordered Friday and got on Tuesday value for money.
  • a***0 (638)- Feedback left by buyer.
    Past month
    Verified purchase
    Absolutely cracking company. Quick dispatch and delivery. Very well packaged. Arguably over packaged. Would happily deal with Smiths Brothers again! Very happy

About us

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