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    About us

    We are a small family run business trading online and own site. We believe in stocking high quality products for the customers from all over the world and focus on arts and crafts for adults and kids. With this aim in mind, we buy quality items from high quality suppliers based here in the United Kingdom. We ensure provide high quality customer service to our customers.

    In addition to selling branded items we also have our own private label brand Acuma Crafts and sell the water colour pads manufactured right here in the United Kingdom. Check out Acuma Crafts and you will be delighted with the quality. Be British and buy British!
    Location: United KingdomMember since: Jun 11, 2017Seller: smarttrading_online

    Business details

    VAT number: GB 222017464Additional Information: Further business details at our website: website: www.smartazon.com

    Detailed seller ratings

    Average for the last 12 months
    Accurate description
    5.0
    Reasonable shipping cost
    5.0
    Shipping speed
    5.0
    Communication
    5.0

    Seller feedback (1,694)

    • e***f (57)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Fantastic seller, quickly dispatched, packaged very well and items matches the description fully, great value as well, thank you very much
    • 1***9 (403)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      The Sylvanian Families Baby Bear arrived on time, was well packaged and was exactly as seen in the photographs. The quality and value was brand new and in excellent condition. I highly recommend this seller.
    • o***n (686)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Received quickly, well pack and as described, thank you. Recommended E Bayer.
    • 2***g (1652)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      : Poor customer service from seller took ages to respond to raised issue item finally turned up had to pad £1.50 for incorrect postage it was free postage? Let’s see how long it takes to recover the extra £1.50 in had to pay! Well that better refund received, I’m not changing my review as I fell this is an actual review of the issue yes it’s sorted by it shouldn’t have happened in the first place my review stands even being requested to remove the review!!
      Reply from: smarttrading_online- Feedback replied by seller smarttrading_online.- Feedback replied by seller smarttrading_online.
      Communication with the customer was within the timeframes eBay has set out. It wasn't late. Maybe the customer needs to educate themselves about eBay timelines properly when raising the request. Item was delivered late by RM due to some issue with postage and was delivered. Excess postage charged was promptly refunded to the customer. We did all we could within the guidelines & the time permitted by eBay. Wasn't late. Customer sadly still remains unhappy :(
    • l***m (1390)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Item as described fast delivery great seller I highly recommend A+++++
    • 9***1 (195)- Feedback left by buyer.
      Past 6 months
      Verified purchase
      Packed well, item as described, recommended seller!

    About us

    Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!637/1000