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Shock*Masters

Shock*Masters

395K items sold
16K followers
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About us

Shock*Masters specializes in passenger vehicle and truck suspension parts like Complete Strut Assemblies, Shock Absorbers, Spring Conversion Kits, Air Shocks, Air Springs & Air Suspension Compressors. We guarantee quality suspension parts at competitive prices.
Location: United StatesMember since: May 22, 2013Seller: shock*masters
Top Rated SellerShock*Masters is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive11,713- positive feedback in last 12 months
Neutral81- neutral feedback in last 12 months
Negative97- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (69,116)

  • 2***a (175)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Part arrived as described. Package was beat up by UPS but was okay when opened. Dealership gave me wrong information about the part so I had to return it. Seller issued return number right away no questions asked. Received a refund the same day the seller received the return. Great seller and experience. Thank you!
  • 5***1 (159)- Feedback left by buyer.
    Past month
    Verified purchase
    This seller has great customer service and high quality parts factory direct my first shipment was lost by UPS and after contacting them explaining what happened they sent another shipment out same day without any red tape and before UPS could even complete their investigation Mr. Roy only concern was getting me my parts asap I'm so very thankful for that level of customer service UPS was giving me all kinds of havoc and filed a lost investigation on the first package glad I didn't have to wait
  • t***i (224)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    PARTS RECEIVED QUICKLY, PRICE FOR BOTH ITEMS IS VERY WELL WORTH IT AND NEW BUT THERE WAS ONE PART THAT CAME DEFECTIVE AND ALL I HAD TO DO WAS COMMUNICATE WITH THEM AND THEY SENT A NEW PART ASAP. THE NEW PART ARRIVED, I INSTALLED IT AND WOEKED VERY GOOD. I WOULD RECOMMEND THIS HONEST SELLER. THANK YOU VERY MUCH ROY. A+++++++
  • -***a (19)- Feedback left by buyer.
    Past month
    Verified purchase
    Purchased wrong part, canceled order and the seller immediately approved and refunded the purchase amount. Very quick to respond and a very professional seller in my opinion. Currently having issues with 2 other sellers with similar situations that should have been this simple. Would recommend this seller to everyone.
  • s***j (4303)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item, exactly as described, bash shipping and packaged well, good communication. Good Ebay Seller.
  • g***g (814)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast ship, good pack, as listed, good value, all around good experience, would buy again, grade A seller
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!261/1000