serversurplus

Seller feedback (7,790)

• i***v (290)- Feedback left by buyer.

  Past month

  Verified purchase

  We paid extra for 2-day shipping but weren’t given a tracking number to check the status. Since we didn’t know where the shipment was and it took longer than expected, we ended up buying another one elsewhere. When we expressed our frustration to the seller, they immediately apologized, refunded the entire transaction including shipping, and told us to keep the drive. Excellent customer service and a great example of taking care of the customer.
• 4***2 (221)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Outstanding seller! We had a slight issue with the purchase not having the correct bracket on the devices. I contacted the seller and he responded immediately, apologized, and immediately shipped out the correct replacement parts. Excellent communication through the entire process, and overall an outstanding purchase. Highly recommended seller! 
• b***9 (76)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I still need to install the drives but the seller is on top of his game when it comes to customer service. I accidentally left my old work address as my shipping address. I saw it right after I ordered so I sent a message to the seller asking if the order could be sent to my home address. I heard back that unfortunately they were shipped to the address I provided but there were options to consider. I decided to just go get them. They arrived at my house 3 days after I ordered them. EXCELLENT!
• r***s (146)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Shipping was very prompt and quick, packaging was nicely packed in and professional keeping the drives intact. The items were as described and I feel as though I paid a really good value overall. I would buy from this seller again, highly recommend.
• m***l (601)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This seller has always taken excellent care of us. Fast and well packed shipping. Exactly as described. Will continue to do business with them.
• e***e (16)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Each hdd arrived in an individual anti-static packet, all together tightly packed in a box - thoughtful packaging, much appreciated. Didn't have much time to run all benchmarks, all ordered units work perfect so far. Items match description and photos.