This seller has given me the worse experience I have ever had on Ebay within my 14 years of membership. I received an item that is not working as indicated on the sellers site. This seller wants to replace my new item with a used item. Additionally I have spoken to Ebay customer service and have been advised to reach to the seller to rectify this issue however the seller is not responding. I also indicated due my location shipping back the faulty item, will cost much more than a printed label.
Reply from: salemany123- Feedback replied by seller salemany123.- Feedback replied by seller salemany123.
This order using a US address. When they initially reported product issues, they requested a direct refund. I provided troubleshooting steps. If that couldn't be resolved, I offered a first option: a return and refund. Then, the customer said he was overseas and it was inconvenient to return the product. In that case, I offered him a second option: a replacement unit with a 30% refund. I didn't reject the first option: a return and refund. But he kept insisting on a direct refund.
e***i (137)- Feedback left by buyer.
Past 6 months
Verified purchase
Got my fm transmitter on time actualy a few days earlier than expected, funny how e-bay dosnt update its still showing on there site as awaiting shipping, any way love this item great value for the money heavy duty quality workmanship an design very tough looking unit in brand new shape not used thanks to the seller for including the audio cables also will definalty recommend this seller to friends thanks for a great deal
o***r (628)- Feedback left by buyer.
Past 6 months
Verified purchase
Very satisfied. Fast shipping. Trusted seller.
u***g (1398)- Feedback left by buyer.
Past 6 months
Verified purchase
Great product fast shipping thanks
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller! Quality item!
*****- Feedback left by buyer.
Past year
Verified purchase
Item works as advertised. Happy with unit. Good seller!