The open box package came with a wrong part so I reached out to fix the issue and Ryan immediately gave me a partial discount so I could order the correct part. I appreciate the quick response and willingness to make it right! Great ebayer
e***e (1443)- Feedback left by buyer.
Past month
Verified purchase
Seller sent a non working item, refuses to help in any way. Told me to contact manufacturer but no manufacturer exists anywhere. Appears to be a fake saltwater pool chlorinator and makes excuses for not helping a buyer of 22 plus years on eBay. I have 100% feedback and this is the first seller I have bought from who doesn’t have the ethics to accept a return of a non working item. I recommend not buying from this seller as they don’t honor the products they sell. I’m out over $400 for a POS.
Reply from: marcolsash24- Feedback replied by seller marcolsash24.- Feedback replied by seller marcolsash24.
The buyer did not mention in their feedback that their first message and return request were submitted 7 weeks (49 days) after delivery—well beyond eBay’s 30-day Money Back Guarantee policy, which I comply with on all transactions. I would have gladly accepted a return within that timeframe. At no point did I make excuses or refuse to help; I responded promptly and explained the situation clearly. The item was delivered exactly as described.
u***r (45)- Feedback left by buyer.
Past 6 months
Verified purchase
Great Seller. Good communication. Arrived quickly. Well packaged. Exactly as described.
m***. (201)- Feedback left by buyer.
Past month
Verified purchase
Quick Shipping and quick replies to messages. Smooth transaction. Item was packed well.
o***c (83)- Feedback left by buyer.
Past 6 months
Verified purchase
The product was as expected, shipped was fast and fare. Seller was outstanding and communication was excellent.
n***g (2)- Feedback left by buyer.
Past month
Verified purchase
Seller shipped promptly, packaged nicely and item was just as described.