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About us
Founded in July 2014, Beijing Roborock Technology Co., Ltd. (Roborock) specializes in the research, development, and production of products that make peoples lives more comfortable. We design our range of robot vacuums, and our cordless stick vacuum to work so effectively that people are empowered to spend more time on the things they love and less time on chores.
Roborock is headquartered in Beijing, with R&D and branch offices in Shanghai and Shenzhen where our engineers, designers, scientists, and manufacturing experts collaborate closely throughout development and testing. Our international office in Hong Kong is home to our global team and staffed with people from across the globe.
Our team comes from a number of the world’s most respected brands. We have diverse educational background and experience in different fields, including algorithm development, electronic engineering, mechanical structure design, and manufacturing.
Roborock is headquartered in Beijing, with R&D and branch offices in Shanghai and Shenzhen where our engineers, designers, scientists, and manufacturing experts collaborate closely throughout development and testing. Our international office in Hong Kong is home to our global team and staffed with people from across the globe.
Our team comes from a number of the world’s most respected brands. We have diverse educational background and experience in different fields, including algorithm development, electronic engineering, mechanical structure design, and manufacturing.
Seller feedback (2,903)
- i***7 (152)- Feedback left by buyer.Past yearVerified purchaseSuper fast shipping to Canada, item arrived two whole days faster than quickest estimated delivery time. The vacuum is practically brand new, I can't find any scratches or flaws on the item and it was packaged really well. Great price and communication from seller. Highly recommended eBay seller! AAA+++
- e***o (509)- Feedback left by buyer.Past monthVerified purchaseExcellent seller. Exactly as described, fast shipping and great communication.
- n***l (82)- Feedback left by buyer.Past monthVerified purchaseThe Roborock Q7 max shipped out fast, but it did not come with the accessories like mopping pad, moping mount etc. Seem like they mistaken ship out a returned package instead of fully QA one. I reached out their 800 number, they asked to return the robot instead of mail out the missing parts. Now I have to wait for additional 2 weeks for my replacement before holiday, and hopefully they will honor new return dates My feedback is relate to a sad support experience not the product itself.Reply from: roborock_official_store- Feedback replied by seller roborock_official_store.- Feedback replied by seller roborock_official_store.We are sorry for the problem you encountered. Since you told us there are several prts missing, to avoid any problem on the robot., we suggest you accept a replacement, If you have any further questions with it, please tell us, we will try our best to address the issue for you
- 0***r- Feedback left by buyer.Past monthVerified purchaseGreat seller, packaged well, looked brand new, and shipped fast
- j***c (12)- Feedback left by buyer.Past monthVerified purchaseCame as described, fast shipping, and well packaged. This thing is awesome!
- p***d (1286)- Feedback left by buyer.Past monthVerified purchaseItem came well packaged and as described. Works well.