Even though I received the wrong item. Shipping was fast. The seller was understanding and apologetic. Offered me a replacement or refund. Since I was short on time I couldn't reorder the pump.
y***k (1665)- Feedback left by buyer.
Past 6 months
Verified purchase
They listed for sale and then canceled my order. Shouldn't be listing anything if you don't have it in stock or don't want to ship it somewhere you forgot to put on non ship list (such as Hawaii). Will not deal with again. Bad salesmen ship!!!!
Reply from: retroaquatics- Feedback replied by seller retroaquatics.- Feedback replied by seller retroaquatics.
We did message you telling you that we had a bad storm and had some flooding and your item was damaged, we offered a replacement but we didn't hear anything so we ended up canceling and refunding you. We also gave you a coupon for next time, we do apologize but we lost a lot of product that morning.