Amazing company they were fast to ship fast to respond and offer a great deal on the price. The packaging was great and even sent instructions on returning the core with the shipping label already inside the box. 10/10 would buy from them again.
e***e (212)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered item, not realizing the control module wasn't included. (My fault). Seller reached out prior to shipping to verify if I needed it still. I replied, "no". Seller immediately cancelled and refunded. Great communication and service.
a***y (97)- Feedback left by buyer.
Past 6 months
Verified purchase
repairs were done and returned promptly, the part works as it should, thank you. However, got an earful from the USPS mail carrier about the return package leaking fluid (in this case, brake fluid) through the box and soiling other packages and mail. The part was only contained in a zip lock bag with two paper towels to absorb fluids. The bag was not strong enough and had ripped and brake fluid leaked out through the carboard USPS box. Shipping issues aside, I would still recommend this vendor.
a***r (115)- Feedback left by buyer.
Past 6 months
Verified purchase
Great service, works fine. I would suggest to anyone sending in an item to send notification that the part has shipped and will arrive on a specific date. My part was there for three days and didn't know it.
e***2 (42)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered item 6 weeks ago. Item listed as shipped after one week but tracking showed it had never left the seller. Reached out to seller and were told they could send out part the following day but ONLY if I removed my initial negative review. SHAMEFUL business ethics! Own the feedback consumers provide- perhaps learn from them and improve your quality of service. I again caution potential customers to AVOID REPAIRLABORATORY at all costs.
Reply from: repairlaboratorycom- Feedback replied by seller repairlaboratorycom.- Feedback replied by seller repairlaboratorycom.
Your order was delivered a MONTH AGO and you know it. USPS Tracking indicates it was delivered to your address and signed by you. Ebay has declined your false claim. No need to post false feedbacks. We do not tolerate any feedback extortion.