Would/will buy again. Seller went above and beyond to right an issue with shipping. Bottles came packed with copepods making both myself and my fish happy.
r***u (274)- Feedback left by buyer.
Past month
Verified purchase
Great seller. Contacted me that my shipment was going to be a little late a day or two,give me an extra bottle for my inconvenience, the bottles were great, nicely full with copepods. Will diffently continuing order from seller. My seahorses are very happy 😊
9***6 (8)- Feedback left by buyer.
Past 6 months
Verified purchase
My order arrived today and was very well packaged. I had questions for the seller and they were quick to respond. I am very pleased with the purchase
s***i (161)- Feedback left by buyer.
Past 6 months
Verified purchase
Due to a USPS shipping error my pods arrived without much movement. I contacted the seller, and they were very quick to help me get the issue resolved. A+ standup seller
a***8 (4)- Feedback left by buyer.
Past 6 months
Verified purchase
There was an unexpected delay in shipping that the seller was very quick to make right by DOUBLING my original order at no cost to me. Pods arrived well packaged and healthy. Bottles were packed with swimming pods. Will definitely buy from this seller again!
Follow-up from: a***8- Feedback followed up by buyer.- Feedback followed up by buyer.
UPDATE: Seller was very quick to respond to my concerns and very apologetic. She even DOUBLED my pods order at no cost and ensured me of a speedy shipping for the next order. I was very appreciative of the excellent customer service and will definitely continue to purchase my pods from them. EXCELLENT customer service goes a long way for me, and this seller was wonderful.
a***s (732)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller! Arrived exactly as described. Thanks !