I ordered a headlight and good condition when it arrived the main tab was broken, after contacting the seller, he said, I could only return it and buy a new one. After doing that the second one came in broken. I waited around two weeks for each headlight. Did not want to go through the process again. So I contacted the seller again and he told me the most he will discount is $25. Better than nothing. I was hoping to get at least $35 back because of a broken headlight.Hope they can package better
Reply from: recycle4- Feedback replied by seller recycle4.- Feedback replied by seller recycle4.
Thank you for your feedback. While we always aim to package items securely, we understand that damage during transit can be frustrating. We worked to provide a fair resolution by offering a $25 discount, which we believe was a reasonable accommodation given the circumstances.
n***n (400)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived just as described and packaged well. A++
n***s (29)- Feedback left by buyer.
Past 6 months
Verified purchase
Everything as shown, very good condition well pack to avoid damage. Got it on time … great experience 👏🏼👍🏼
o***o (24)- Feedback left by buyer.
Past 6 months
Verified purchase
Good quality, headlight as described , fast shipping, good packaging.
m***r (898)- Feedback left by buyer.
Past 6 months
Verified purchase
A+++ ebayer. Fast payment. Great packaging.
g***e (71)- Feedback left by buyer.
More than a year ago
Verified purchase
Received package with box shaped like a banana, so I just new part was broken during shipping.
I snapped some pics and seller was going to see what UPS would do. Three weeks later they gave me a full refund despite UPS doing nothing to help seller. I was worried what might have happened, but this seller went above and beyond making it right. A+++++++++