Boots were described as "New Without Box" but arrived with clear signs of previous usage. When I complained, seller insisted that was the distressed look intended by the designer and refused to admit the discrepancy or cover the cost of return. Attached are pictures of the boots I received versus comparable example of NEW yet distressed ones provided by the manufacture. SUMMARY: distressed≠worn. inaccurate description and denial. Waste of time and money. Not happy with this transaction.
Reply from: realdeals5- Feedback replied by seller realdeals5.- Feedback replied by seller realdeals5.
The first message you sent to me was "I prepare to leave a critical review unless you are interested in resolving this issue" and "I will return the boots if you cover the cost of shipping" and "I would be ok to keep the boots with a reasonable partial refund". These boots have not been worn, as you can see by the bottom of the boots!! I provided pictures of the boots, they are distressed boots that are made to look worn. My policy - accept returns buyer pays shipping!
u***n (20)- Feedback left by buyer.
Past 6 months
Verified purchase
Great experience working with this seller and product arrived in original box working well! Easy communication with seller as well which is always appreciated.
Reply from: realdeals5- Feedback replied by seller realdeals5.- Feedback replied by seller realdeals5.
Thank you for the positive feedback!
i***v (31)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipping, good communication from seller. Item is as described.
y***a (9)- Feedback left by buyer.
Past month
Verified purchase
Excellent transaction delivered as described on time
e***r (49)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Everything as advertised, and fast shipping.
e***m (43)- Feedback left by buyer.
Past 6 months
Verified purchase
Item came packed well and looked great. Item as described. Fast shipping. Thanks again