The incorrect backpack was sent to me. I messaged the seller and they responded right away. They offered me several options with one of them being a full refund since they no longer have the backpack I originally ordered. I received my full refund in a quick manner which I greatly appreciated.
0***c (26)- Feedback left by buyer.
Past 6 months
Verified purchase
Thank you so much for first off having the backpack in stock when no one else did but said they did. I love the look of the backpack and how it glows in the dark and turns into a skeleton. The backpack came in excellent condition exactly as described and wrapped up really nicely so no damage could occur to the backpack. The quality of the backpack is outstanding and the price was great! I will definitely purchase from this seller again!
e***c (12)- Feedback left by buyer.
Past 6 months
Verified purchase
I’m very impressed with the seller on the first bag got lost in. Transition said it was coming. It never came. Instead offering a refund shipped out another bag got it a couple days faster highly recommend very professional very understanding and was on top of everything definitely will be buying more bags from her in the future
z***e (1621)- Feedback left by buyer.
Past 6 months
Verified purchase
Awesome seller. Fast shipping with secure packaging. Came as described. Great value.
m***0 (15)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was new as posted. Wrapped in a separate bag for shipping. Seller responded to questions quickly.
a***8 (393)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller, item was checked before shipping & was found with a problem. Seller contacted me & transaction was canceled & money refunded.