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Location: United KingdomMember since: Apr 07, 2014Seller: tenth-dimension

Detailed seller ratings

Average for the last 12 months
Accurate description
4.6
Reasonable shipping cost
4.9
Shipping speed
4.6
Communication
4.7

Seller feedback (3,958)

  • 0***k (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item was in pristine new condition as promised. Since shipping was international, it took 3 weeks from placing the order to arrive, but the seller was great at communicating this with me and providing a tracking number so I could see where my package was at. The game I received was not the complete collection with both expansion packs as described, but again the seller was very easy to work with to correct the mistake and make things right.
  • l***i (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The package arrived broken (see image), and the game was in fact not new OR unused. However, great communication by the seller and I recieved a refund without having to send the package back. He explained that "these" (Sims 3 expansions, I presume) were a bit of a hit or miss and he apologised. I would still recommend, but to be aware that these mistakes do happen.
  • s***i (809)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent. I ordered this item which was swiftly dispatched. However, I didn't receive it because Royal Mail managed to lose it in the postal system. i contacted the seller and they offered me the option of a replacement, which I accepted. I selected two games as replacement which were again swiftly dispatched via a tracked service. Unbelievably Royal Mail managed to lose those games as well !! The seller then offered a refund. Definitely not a seller issue, it's a Royal Mail issue. A+
  • r***o (156)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Game arrived fast and in brand new and sealed condition just as described. Seller was very communicative. I think package could have been a little better protected but other than that everything was great. Would buy again, thank you!
  • n***x (433)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Seller sent the wrong item I ordered but when I contacted them responding very quickly and fixed it fast and I got the correct I might I say most fast also. Great Seller.
  • p***i (134)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived well packaged, all sealed as description, definitely recommend seller and communication was excellent 👍

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