quality..goods was very responsive throughout the buying process. Unfortunately the product arrived and had obviously been mis-handled by UPS - box was soaking wet with signs of being dropped. The printer inside did not survive the treatment - the housing was broken up. I emailed quality..goods with photos, they responded immediately and the very first thing they did was issue a complete refund - without any hesitation. Talk about incredible customer service!!
Reply from: quality..goods- Feedback replied by seller quality..goods.- Feedback replied by seller quality..goods.
Thanks for being a great buyer! I'm sorry it came broken.
t***f (1695)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect transaction. Percolator is even nicer than advertised. Good packaging and quick shipping. Seller’s don’t get any better than this. Thanks.
Reply from: quality..goods- Feedback replied by seller quality..goods.- Feedback replied by seller quality..goods.
Glad you like it! Thanks for the kind words.
j***o (78)- Feedback left by buyer.
Past year
Verified purchase
Pan and lid arrived promptly, and were in very good useable condition as described by the seller. Because it was so well packaged, it has no damage from transit. I would highly recommend this seller and would definitely buy from them again if they had items I were interested in. I HIGHLY RATE THIS SELLER,
Follow-up from: j***o- Feedback followed up by buyer.- Feedback followed up by buyer.
My actual feedback should be NEUTRAL with these words: This glass lid was well packaged & arrived swiftly—so big kudos to the seller on those 2 pts. The condition of the glass lid & its handle were accurately described, but the inner dimensions were inaccurate, as they were listed as 10.5” but were actually 10 & 7/8”, so the lid won’t fit inside the opening of the pan I wanted it to fit into (which measures 10.5”); inner lip of the lid sits in the top edge of the pan (sigh). Keeping it anyway.
Reply from: quality..goods- Feedback replied by seller quality..goods.- Feedback replied by seller quality..goods.
I'm sorry to hear it wasn't what you thought. The inner most diameter was measured at 10.5", I'm sorry it wasn't made clear which part. It would make sense then that the outer edge of that would be 10.75" due to the thickness of the glass. I'm sorry for this mistake! I will do better at describing what people are looking for.
a***a (71)- Feedback left by buyer.
Past month
Verified purchase
Exactly as described, well packed and fast shipping. Very pleased with purchase.
t***t (154)- Feedback left by buyer.
Past month
Verified purchase
Fast shipping, item arrived as described and all the pieces were there. Excelent price.
e***l (554)- Feedback left by buyer.
Past 6 months
Verified purchase
Great item, accurate description, good communication, and super fast shipping!