There was a problem with shipping due to no wrong doing of the company. They immediately answered and investigated my concerns. Sent me another item so I didn't have to wait for the post office to clear up their shipping mistake. The item is great and very good quality. I will definitely save this company for future purchases.
u***1 (433)- Feedback left by buyer.
Past 6 months
Verified purchase
Package shipped arrived late due to carrier issues, and tracking number provided didn't work. That being said the seller was awesome about communicating with me the whole time! That means a lot! Wishing we could rate the carrier separately than seller.
i***e (471)- Feedback left by buyer.
Past 6 months
Verified purchase
Received wrong item so I reach out and this seller made it right. Great communication and resolved the issue in a very timely manner. Thank you so much!
n***l (521)- Feedback left by buyer.
Past 6 months
Verified purchase
Due to unforseen circumstances, the item rapidly sold out and they were unable to deliver what I specifically ordered. They were very quick to respond and graciously and quickly refunded my money.
e***z (852)- Feedback left by buyer.
Past month
Verified purchase
The USPS lost the item. Seller apologize and issue a refund. Am totally satisfied and would purchase from the seller again. SUPER COMMUNICATION!!!
h***g (74)- Feedback left by buyer.
Past month
Verified purchase
I hate to leave a negative review, but I had a terrible experience with this seller. I ordered a foldable push up board. Two weeks of dragging me with excuses, and still didn’t receive anything. I was told they had a family issue. Then they finally shipped the item, but didn’t pay for the shipping. I got a refund and a promise that the item will still be shipped, but usps is stating that this item is not being shipped because the shipping cost is not paid. Just wasted my time for no reason.