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PHX TOOL SUPPLY

PHX TOOL SUPPLY

8.0K items sold
819 followers
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About us

PHX TOOL SUPPLY sells Home Depot Store returns. This includes anything Home Depot sells. These tools may come brand new in the box, New open box, lightly used, heavily used, or in some cases broken and sold for parts.
Location: United StatesMember since: Jan 31, 2013Seller: phxtoolsupply
Top Rated SellerPHX TOOL SUPPLY is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive789- positive feedback in last 12 months
Neutral14- neutral feedback in last 12 months
Negative25- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (2,395)

  • 8***j (41)- Feedback left by buyer.
    Past month
    Verified purchase
    Item arrived in minimal packaging, but unharmed. Item was sold as "new/open box," but is clearly used (see photos). I have no issue with buying used good condition items, but seller should be honest in their listing. Price was very fair, and Item was shipped quickly. Tested and functions as it should, overall I'm happy with it but when something is listed as new/open box, I expect the item to be new in it's original box with all paperwork included.
  • 7***y (36)- Feedback left by buyer.
    Past month
    Verified purchase
    This company couldn’t be more of a joke. Item arrived, missing a piece that was clearly stated & shown in picture that it came with. Ok, no biggie, let me reach out. Nope, no response, after multiple attempts. Zero. Upon further inspection, the clamp was completely broken. So again I reach out, crickets. 5 min of receiving I messaged them. I start a return. They wait until the last second to accept it, then I return it and they wait until last second to refund. 17 days for a refund. Joke.
    Reply from: phxtoolsupply- Feedback replied by seller phxtoolsupply.- Feedback replied by seller phxtoolsupply.
    so, to summarize you received a damaged product, you messaged me immediately and didn't get a response as fast as you wanted, so you requested a return, I accepted the return, and gave you your money back? I think that's how it works...I'm pretty sure if you would've gotten a faulty item from a retail store you still have the inconvenience of having to ship back or go make a return. Sorry it didn't work out however you received every last cent back from me. what more did you expect.
  • j***n (95)- Feedback left by buyer.
    Past month
    Verified purchase
    Product was received ahead of schedule, carefully packaged and was exactly as advertised. Great purchase, great seller!
  • w***a (465)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great service...I accidentally submitted my purchase with the wrong shipping address.... the seller very quickly refunded the money, relisted the item again and I was able to re-purchase the item using the correct shipping address. Very much appreciated. Thank you.
  • e***b (175)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfect for my small jobs, fast ship but please, the next time you show "make offer" at least communicate and or allow offers, or just write BIN instead. I sent 3 offers within 5 dollars of your bin price and you declined ea one! Other than that, great experience. R/Steve
  • 1***m (1142)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller, always a pleasure to do business with. Tools as described, carefully packaged and fast shipping. Although they were display models, they mostly had their original parts. Will buy from again. Thanks *****
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