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Location: United StatesMember since: Dec 06, 2005Seller: parts_via
I had ordered an item based on the picture on their webpage. The item sent was not the same item. With apologizes and no questions asked, they offered a credit or to return the item for a full refund. I without hesitation buy from this ebay seller again. Service was excellent.
g***b (107)- Feedback left by buyer.
Past 6 months
Verified purchase
When the hitch was delivered, the box was in pretty rough shape. Thought the contents seemed ok. Upon installation, the 2 L brackets to hold the distribution bars in place were missing. Full transparency, I bypassed contacting the seller and contacted CURT. Upon verification that the hitch was purchased through an authorized seller, they sent the L brackets and I received them in just a few days. I stand behind CURT and AUTHORIZED SELLERS of their products.
6***1 (445)- Feedback left by buyer.
Past month
Verified purchase
The seller's is an excellent eBayer with terrific communication abilities. When UPS couldn't deliver my order because it didn't exactly match their delivery profile while I was traveling, the seller immediately refunded my money and I reordered the item and this time had it sent to my house. The item arrived on time and was in perfect condition.
m***o (169)- Feedback left by buyer.
Past month
Verified purchase
Excellent price on RV part I purchased. Saved $300. Price was shipped and arrived exactly as stated. Good communication from seller. Only issues are the packaging was very poor for a $600 device. Just bagged alone. No foam, box or bubbles. Could have been damaged easy. Also wish they had an expedite option.
6***4 (19)- Feedback left by buyer.
Past 6 months
Verified purchase
I had a positive experience with the Seller. The product was well packaged and arrived undamaged.
The primary transport company did not update tracking and handed off product to another co, which delayed delivery by a week. The seller stepped in and got the ball rolling and made things right. Great customer service! I would definitely shop with them again!
c***2 (948)- Feedback left by buyer.
Past 6 months
Verified purchase
Super Fast Shipping, As Described, Great Quality, Value, Condition and appearance. Thank you for the easy transaction and attention to detail, and great packaging for shipping. I highly recommend this seller for the Great Service they provided me.
**Only thing I can say about the product is, they need to provide instructions for use and not just a QR code. Beyond disappointed in manufacturers omitting the items we think we are expecting and paying for.**