noualasermachine

Seller feedback (10)

• a***r (79)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  There many great things I want to state here; fantastic communication through and after the purchase and delivery, the machine works exactly as it should. It was delivered on time without any issues! I do have some neutral stuff to state, not about the machine or seller, but the e- manuals that are provided via thumb drive and the one accessed via QR code are basic. They do not cover everything, but the seller was quick to address all questions. Highly recommend seller!

  Reply from: noualasermachine- Feedback replied by seller noualasermachine.- Feedback replied by seller noualasermachine.

  Dear customer, Thank you so much for your high praise! We're delighted that you had a smooth experience with communication, purchase, and delivery, and that the machine met your expectations. Your feedback on the manuals is noted, and we'll look into improving them. Appreciate your understanding and recommendation. Looking forward to serving you again!

  
• a***7 (935)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Well made machine and exactly as advertised . The machine shipped quickly and was very well packaged. Communication with seller was good and we would do business with them again without hesitation.

  Reply from: noualasermachine- Feedback replied by seller noualasermachine.- Feedback replied by seller noualasermachine.

  Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to know that you had a great experience with our product and service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Have a great day!
• o***r (185)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Prompt shipping. Perfect description and condition. A+++

  Reply from: noualasermachine- Feedback replied by seller noualasermachine.- Feedback replied by seller noualasermachine.

  Thank you for your recognition! We will keep working hard and look forward to serving you again! A+++
• o***n- Feedback left by buyer.

  Past year

  Verified purchase

  Buyer beware! Listing showed rotary axis to be included. After I purchased the laser the seller tried to withhold the rotary. Charged me an additional $75.00 for an item that was shown to be included in the sale. Laser finally arrived, and I find that the lightburn software was not shipped. Seller says that it was not included, even though it was clearly shown in the listing.

  Reply from: noualasermachine- Feedback replied by seller noualasermachine.- Feedback replied by seller noualasermachine.

  Dear buyer, Hope this message reaches you well. The marking machine you bought was a promotional item. By our standard, it excludes the rotary axis and some listed accessories are optional – we confirmed this with you before shipping. You asked for the rotary axis at half-price and we promptly agreed.But we're disheartened by your post-delivery dissatisfaction and negative review. It's caused us issues, so we're stating the facts. Our records prove no hidden fees or wrongdoings.

  
• 4***1 (2146)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Quick three-week shipping

  Reply from: noualasermachine- Feedback replied by seller noualasermachine.- Feedback replied by seller noualasermachine.

  Thank you for your positive feedback! We're thrilled to hear your package arrived quickly. Your satisfaction is our priority. Let us know if you need anything else!
• d***1 (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Service rapide

  Reply from: noualasermachine- Feedback replied by seller noualasermachine.- Feedback replied by seller noualasermachine.

  Dear customer, thank you for your recognition of our logistics service! Your satisfaction is our greatest motivation. We will continue to strive to provide you with faster and higher-quality services. We look forward to serving you next time!