HealthyLine Outlet

Seller feedback (965)

• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was great, love the item!! But UPS was a nightmare, they delivered my package to a wrong address, the photo of delivery was not my porch, and then gave both me and the seller the run around while trying to get a case opened for the missing package. Seller was super responsive to me and contacted UPS immediately, the problem was all with UPS, and luckily resolved without them, whoever got my package took it upon themselves to drop it off on my porch a couple days later!!
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item as described, looks brand new, great price, super fast shipping, would buy from this seller again
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  BETTER THAN DESCRIBED / VERY WELL PACKAGED / COULD NOT TELL FROM A NEW ONE / I WAITED TWO MONTHS TO REVIEW IN ORDER TO KNOW HOW WELL IT WORKS, IT HAS ELIMINATED MY SCIATIC NERVE PAIN AND THE ARTHRITIS IN MY NECK, I HAVE FULL RANGE OF MOTION NOW. / BEST PURCHASE EVER / GREAT SELLER AND BEST PRICE.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  I received my HealthyLine mat quickly from this vendor, it was in good condition with all working parts, carrying case and mat cover. I've been using it for about two weeks to make sure it's working properly. I had a little trouble adjusting to the controller and asked a question about it to HealthyLine Outlet, which was answered promptly. All and all I'm quite satisfied with my purchase and would recommend HealthyLine Outlet to anyone who wants to try PEMF at a reasonable price.
• *****- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Poor PEMF output For this mat and small controller is intermittent. Pretty-much worn-out control buttons. She said to send videos and we did but NO RETURN CONTACT from them. Definitely POOR to-no customer service. Had ONE contact and it was snarky. WOULD NOT RECOMMEND THIS SELLER. Item was packaged well, but did not truly reflect poor condition. We knew to expect stains, etc, but not poor operation
• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Item was ordered on 10/17. After not receiving it and making attempts to contact the seller, it was discovered that a technical mishap prevented them from sending it out by the original estimated shipping date. Customer Service did reach out to me to apologize for their error and rescheduled a new delivery; item was then received on 10/31. I appreciated the apology and their follow through; based on that I would recommend them to other buyers.

  Follow-up from: *****- Feedback followed up by buyer.- Feedback followed up by buyer.

  Edited: Item was received on 10/31. After reaching out phone calls and emails, I was able to arrange via Customer Service a new shipping date. Item arrived well packaged, in almost perfect condition and is working well. Thank you Customer Service for working with me to resolve this unfortunate issue and ensure that I received my item. After seeing how the company responded to this mishap, I would feel comfortable ordering from them again.