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Nautilus Tropical Fish LLC

Nautilus Tropical Fish LLC

1.8K items sold
344 followers
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About us

Location: United StatesMember since: Sep 10, 2023Seller: nautilustropicalfishllc
Top Rated SellerNautilus Tropical Fish LLC is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive523- positive feedback in last 12 months
Neutral7- neutral feedback in last 12 months
Negative4- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
5.0

Seller feedback (561)

  • 5***m (5)- Feedback left by buyer.
    Past month
    Verified purchase
    Amazing seller! This seller was super accommodating and sent me 6 female clown killi fish that I personally requested. Additionally, there was an unfortunate shipping issue with my order. The shipper had, unfortunately, either lost the package or killed the fish during transport. However, on my side it had looked like the package was never sent. The seller took care of it IMMEDIATELY and sent a replacement with expedited shipping at zero extra cost. Best customer service I’ve ever received!!
  • 5***g (2)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fish arrived well packaged. Unfortunately I did have some DOA. I followed their included policy and received a prompt reply. Received replacements and all are doing great. Most adorable little fish. Good pricing for the fish. An overnight shipping option may be appreciated by some customers and the fish (: Overall good experience and reputable vendor.
  • r***r (251)- Feedback left by buyer.
    Past month
    Verified purchase
    They’re in California, I’m in Virginia but their shipping is so fast and the quality and care they take in packing the livestock for shipping is too good for me to look anywhere else. They didn’t sell the quantity I wanted, so I asked and they made it happen. If they have what I’m looking for I’m buying it from them. Fish arrived all healthy end still are 4 days after I received them. If you have trouble with the combined shipping at checkout just let them know. They resolved it quickly
  • r***l (21)- Feedback left by buyer.
    Past month
    Verified purchase
    Super happy! Lil guy came faster then expected, came alive and got so happy when i opened the box! he is still thriving, Packaging was 10/10 even included a care instruction sheet, over all the quality and price was great, and seller was very nice and helpful as well!
  • r***z (230)- Feedback left by buyer.
    Past month
    Verified purchase
    Arrived quickly and well packaged in individual bags, all lively and looking good, with a note on recommended acclimation. Good communication from seller throughout. Would buy from them again. Combined shipping is via refund after payment, and I’m still awaiting that. Thank you!
  • k***3 (19)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Ordered 2 pom pom crabs. Came quickly and well packed. They were together but in separate bags. One was very nice and the other had several missing legs and both pinchers. Did not survive but a day. Contacted seller and they responded right away. Refunded for the one. Still very happy with my purchase!
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