Extremely disappointed with this seller. I ordered a 20V charger, but received an 18V charger which is completely incompatible with both the battery and my tools. When I contacted the seller, instead of taking responsibility, offering a replacement or refund, they suggested I eat the cost by keeping the item and giving it to a friend. This is not how business is to be conducted, the experience was unprofessional and frustrating. The item I received was not as advertised, no effort to fix it.
n***n (547)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent seller. One battery was not working properly, and the seller immediately asked if I preferred a new one or a refund. The new battery came very quickly and worked perfectly! I’m very happy and will buy from this seller again.
p***1 (384)- Feedback left by buyer.
Past month
Verified purchase
Received wrong item. I contacted the seller and he corrected it by sending me the correct item.
i***r (129)- Feedback left by buyer.
Past month
Verified purchase
I have purchased batteries from this company before. The most recent purchase was excellent. I received product in a few days and batteries arrived in great condition. I will purchase again when the time comes around for new batteries.
m***2 (526)- Feedback left by buyer.
Past 6 months
Verified purchase
Good price, timely shipping, and good communication. Items received exactly as described. Thanks!
o***o (684)- Feedback left by buyer.
Past month
Verified purchase
Item was as described, packed well, shipped promptly, and gave me an excellent eBay user experience.