longer-3dprinter

Seller feedback (786)

• 4***c (39)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  This is an outstanding seller. I going forward will only use them for all of my Longer needs. The products are quality, new condition and the value for the money is top of the line. I can't say enough with the communication they have and if you need something that they don't have listed, they have been amazing on finding what I need. Not to mention that that shipping was much faster than I expected and they didn't try to charge me custom fees as another company tried to do after the sale.
• a***1 (97)- Feedback left by buyer.

  Past year

  Verified purchase

  great seller!! shipping was a little longer than i expected, but the seller had above and beyond communication and customer service. the laser mount differed from what was in the photos, i reached out to the seller to let them know what was going on with the mount and they almost immediatly sent me the piece i needed to mount my laser to the machine properly. not saying it was their fault for shipping time either just that it took long but their exceptional customer service made up for it 10X
• 7***0 (56)- Feedback left by buyer.

  Past month

  Verified purchase

  Really fast delivery, excellent product well worth the money I paid, excellent communication, you just can't fault these guy's, I will buy from them again, 10/10 for service and product quality. Many thanks Paul Whiting UK 🇬🇧

  
• a***s (127)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Longer Ray5 5w works great! Pay close attention to how you put it together and it works great. Seller was amazing...had the package shipped within 8 hours of my purchase. The process used to get it to me slowed to a crawl once it got to the Ebay hub, though. No fault of the seller. Would highly recommend this product!

  Reply from: longer-3dprinter- Feedback replied by seller longer-3dprinter.- Feedback replied by seller longer-3dprinter.

  Thank you so much for your positive feedback and kind words! We’re delighted to hear that you are happy with the Ray5 5W and satisfied with our service. We sincerely appreciate your understanding regarding the shipping delay, which was unfortunately beyond our control. We will continue to strive to provide high-quality products and excellent service to every customer. Wishing you a great experience with your creations, and we look forward to seeing what you make!
• e***4 (37)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The board arrived in the same condition as pictured and was carefully packaged for shipping. The price was decent enough considering the modularity of the stepper drivers, which will prevent the need to replace the whole board should a single stepper go crazy. The quality of the device is as expected
• a***j (56)- Feedback left by buyer.

  Past year

  Verified purchase

  Ich kann über diesen Verkäufer nur Positives sagen! Ich habe einen LONGER RAY5 20W Laser gekauft. Gebrauchtes Gerät. Das Gerät kam ordentlich verpackt und mit allen Teilen an. Nach dem Zusammenbau des Geräts wurde ein kleiner Fehler auf der Hauptplatine festgestellt. Anschließend kontaktierte ich den Verkäufer und die Serviceabteilung. Die Antworten waren schnell und klar, und sie schickten mir bald ein neues Motherboard und ein Ersatzkabel, obwohl mein Kabel korrekt war. Habe eine neue Platine